Conversational AI Engineer

Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage and deliver implementations of Contact Center AI solutions, become a trusted advisor to decision makers throughout the engagement.

• Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow.
• Work with customer technical leads, client executives, and partners to scope, manage and deliver implementations of Contact Center AI solutions, become a trusted advisor to decision makers throughout the engagement.
• Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for client outcomes.
• Propose solution architectures and manage the deployment of cloud-based virtual agent solutions according to complex customer requirements and implementation standard procedures.

• Bachelor's degree in Computer Science or equivalent practical experience.
• Experience in computational Linguistics or Engineering.
• Experience working with customers, executives, and technical leads.
• Experience in building chatbots or voicebots.

• Excellent leadership and collaboration skills in the field of AI or Machine Learning
• Excellent communication, presentation and problem-solving skills
• Experience with natural language processing and related concepts
• Experience building cloud-based conversational AI solutions
• Experience with Dialogflow, with launching chatbot or voicebot applications

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