Tech II, Show Operator – AVPL Opportunities (Universal CityWalk Orlando)

Supports the Tech I Lead and/or management as a Crew Chief to coordinate activities for technicians in all assigned venues and maintains venue technical show quality by performing the following duties. Assist with the operation and execution of entertainment shows. Leads crew and applies advanced level knowledge in the use of control systems for audio, video, lighting, projection, special effects, and show action equipment.

• Acts as Crew Chief leading daily operations of the technical elements as assigned within the venues/events including but not to opening and closing, set up and tear down, manually triggering cues, and maintaining show quality.
• Responsible for successful operation of high-complexity live performances and/or technical presentations and careful execution of show elements/cues to preserve show quality.
• Assists in assigning work tasks to qualified technicians.
• Supports the startup and shutdown of work activities and fills in for shows when required.
• Facilitates communication and coordination with the Tech I Lead and/or management as necessary.
• Monitors Team Member productivity and their adherence to Technical Entertainment standards, safety protocols, wardrobe/grooming guidelines, driving regulations, radio usage policies, and other UO policies.
• Reports any instances of non-compliance to the relevant venue and/or technical leadership.
• Assists in technical training and implementation of all training materials.
• Maintains and shares job knowledge and assists in developing Team Members.
• Ensures a safe working environment and assists with regular inspections.
• Troubleshoots and identifies technical issues, escalating to the responsible maintenance team and management when appropriate.
• Ensures proper completion of all technical documentation; to include daily checklists, SOPs, daily FYI, inventory, and other such documentation.

• 3-5 years’ experience using advanced control systems, likely within the theme park/theater industry in a technical capacity preferred; or equivalent combination of education and experience.
• Proven ability to perform each essential duty satisfactorily.
• Prior experience on advanced show control systems such as Medialon, Ovation, Alcorn McBride, Birket, Allen Bradley, QSYS and Navigator.
• Basic computer skills with basic experience in Microsoft Office suite.

• 401k matching
• Health insurance
• Flight privileges