DSHS HCLA Social Service Supervisor

Within the Department of Social and Health Services, Adult Protective Services receives reports and investigates allegations of abandonment, abuse, financial exploitation, neglect and self-neglect of vulnerable adults and provides protective services, with consent, to vulnerable adults. This role functions independently as a front-line supervisor for an Investigative Unit of Social Service Specialists in our offices in Renton. Your staff will investigate allegations of abandonment, abuse, financial exploitation, neglect, and self-neglect of vulnerable adults. This role assigns, prioritizes, audits, and reviews work assignments, provides consultation and direction in the handling of reports and/or investigations, delegates duties to subordinate staff as appropriate, and schedules unit staff to ensure maximum service to clients while meeting staff needs. This role also makes hiring decisions; monitors and evaluates performance, identify training needs, initiates corrective or disciplinary action as needed; conducts unit meetings, educates, and improves access and service delivery to clients, reviews levels of risk in cases of alleged abuse, neglect or exploitation of vulnerable adults and ensures that levels of agency intervention match levels of assessed risk. This position represents APS in the community through networking and coordination meetings and provides education to the community about abandonment, abuse, financial exploitation, neglect, self-neglect, and protective services.

• Recruit, hire, and train new staff
• Set expectations for job performance and monitor and evaluate staff performance
• Review and monitor decisions related to investigative findings and protective services
• Conduct regular staff unit and individual meetings
• Facilitate, lead, and participate in unit meetings, case staffing, and in multi-disciplinary teams
• Assign work and monitor for equitable work distribution within the unit
• Evaluate training needs of staff, provide training and interpretation and guidance on agency program requirements and policies
• Provide direction in the areas of time management, organization, and case planning
• Train and provide clarification and interpretation to staff in current policy and procedures, long-term care manual, WAC, and Management Bulletins

• Ability to establish relationships and effectively collaborate, cooperate, and coordinate with peers, clients, constituents, community partners, outside agencies, other members of the community, and internal and external partners
• Must be able to successfully perform the essential functions as described in the PDF and perform the physical requirements of this position
• Ability to identify and evaluate social dynamics affecting client(s) choice and decision making
• Prior experience or demonstrated ability to supervise multiple staff and maintain the organizational structure
• Ability to independently assess situations and utilize good professional independent judgment

• Health insurance
• Paid leave
• 401(k) matching
• Flight privileges
• Retirement plan
• Paid holidays
• Sick leave
• Vacation leave
• Family and Medical Leave Act (FMLA) leave
• Parental leave
• Leave without pay

The Department of Social and Health Services’ vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.