Telepharmacy Technician

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health
• Overseeing the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances
• Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
• Completing all tasks related to controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory
• Contributing to positive patient experiences by showing empathy and genuine care
• Completing inventory activities, as permitted by law, and as directed by the Telepharmacy Technician Team Leader
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
• Serving as a peer mentor for the onboarding, training, and development of new hires in the Telepharmacy Remote Dispensing Pharmacy
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
• Delivering additional patient health care services when the pharmacist is on-site (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics)
• Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
• Educating patients about the importance of vaccines and referring patients to the Supervising Pharmacist for vaccination questions
• Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
• Reviewing and collecting patient information; tracking and documenting for each applicable patient
• Monitoring and managing vaccine supplies

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
• Must be at least 18 years of age
• Must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
• National Certification (PTCB or ExCPT)
• State-level licensure requirements vary by state

• 401(k) plan
• 401(k) plan (including matching company contributions)
• 401(k) plan (including matching company contributions), and an employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.