Claim Counsel, Specialty insurance
Travelers
Toronto, ON, CA
Full-time, Hybrid
Posted Nov 10, 2025
Hybrid
Compensation
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About the role
Claim Counsel, Specialty insurance β Travelers Careers
Responsibilities
- CLAIM HANDLING: Within authority limit, analyze, investigate, negotiate and resolve moderate severity Specialty claims with moderate supervision by claims management
- Identify all recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and claims management
- Prepare reports (i.e., Large Loss Memos, quarterly claim, EC, trial, class action) to management which accurately reflect loss development, potential/actual financial exposure, coverage issues, claim and recovery strategies
- Within authority limit, retain, monitor, manage and approve payments to outside counsel on routine litigation matters, actively utilizing litigation management plans and budgets
- Make appropriate decisions within own claim authority and make appropriate recommendations to management when necessary
- Follow operational policies and procedures, including compliance, regulatory and Specialty performance and customer service standards
- Maintain accurate documentation/information in claim file and Specialty claim management system and adhere to Claim documentation standards (i.e. coverage analysis, reserve and settlement rationale, current diary)
- Solicit input and guidance from management when resolving claims which are beyond authority level
- Communicate reserve adjustments to underwriting
- Assist/mentor less experienced colleagues in claim resolutions
- Represent Specialty Claim in claim strategic initiatives (or lead team); lead Specialty Claim strategic initiatives
- LEGAL SUPPORT: Conduct coverage analysis and provide coverage opinions
- Answer legal questions posed by underwriters that impact underwriting decisions, combining legal research with knowledge gained based on experience handling claims
- Advise underwriters regarding the legal effect of bond and policy language and the extent of coverage
- Answer legal questions posed by non-lawyer claim professionals to assist them in determining the legal standards applicable to claim handling and claim decisions
- Maintain an active license and remain current with all required continuing education
- Policy interpretation/coverage analysis including drafting coverage opinions with case law included
- Provide input in review/revise new product initiatives, policies and policy endorsements and provide legal opinions relative to same
- Review and draft moderate to complex coverage and reservation of rights letters and advise broker ,clients as appropriate
- Reviewing and drafting releases and settlement agreements, including confidentiality and no disclosure provisions, for sufficiency, and drafting same for direct handled matters
- Advise non-lawyer claim professionals on the same
- Negotiate settlements/resolutions directly or via counsel using legal arguments relevant to liability, damages, and coverage
- Perform other duties as assigned
Requirements
- Prior work experience in Specialty insurance industry
- 4 or more years of work experience as a lawyer (including in-house) or claims handling
- Able to use negotiation skills and strategies within a litigation and non-litigation context
- Able to communicate effectively through writing and in face to face presentations
- Able to communicate legal advice to underwriters and management independently and/or with input from manager
- Proficient in drafting transactional documents
- Can effectively work through conflict and resolve issues with a professional demeanor
Benefits
- Health Insurance
- Retirement
- Paid Time Off
- Wellness Program
- Volunteer Encouragement
About the Company
Solid reputation, passionate people and endless opportunities. Thatβs Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers β and opportunities for our employees.
Job Details
Salary Range
Salary not disclosed
Location
Toronto, ON, CA
Employment Type
Full-time, Hybrid
Original Posting
View on company website